New MyChart features have arrived

Find out what's new in MyChart. 

Now in MyChart you can opt into a single daily notification letting you know there are new test results in MyChart for you to view. This can reduce the number of notifications you receive each day.

This setting is available in the Communications Preferences area of MyChart in the Health section.

Image showing notification feature in MyChart

In some situations, staff you are working with will send documents they need you to sign directly to your MyChart. This feature can give you a convenient way to review documents before a visit and often saves time the day of your appointment.


image showing how to sign documents in MyChart

You can now verify your contact information directly inside of MyChart.

Image showing verified contact information in MyChart

The new Message Center has been redesigned to make it easier than ever for you to keep up with upcoming appointments, to be able to read back through the conversation you are having with your care team, and to make it easier to bookmark important conversations.

There is also now an educational section where you can learn about the new features of the Message Center. Simply click the “?” to learn more.

Image showing message center feature in MyChart

MyChart now allows you to scan a QR code and take your COVID-19 vaccination status with you via the use of a SMART Health Card. SMART Health Card QR codes can be read by specific applications available in the Apple App and Google Play stores.

Image showing the smart health card in MyChart

Previous updates 

Proxy users are now notified when they gain access to Bedside in MyChart Mobile (which happens automatically when the patient is admitted).

screenshot of MyChart Bedside

MyChart has ended support for Internet Explorer. All patients must access MyChart either through the mobile app or using Google Chrome, Mozilla Firefox or Microsoft Edge.

screenshot of MyChart homepage

The MyChart app for Apple Watch has been completely redesigned to help patients manage their healthcare at a glance, right from their wrists. The new app shows the same health feed patients see in the MyChart app on their mobile devices, so they can quickly review the most important information for themselves and their family members.

When a patient taps a health feed item, Apple Handoff takes them to the MyChart app on their mobile device where they can view additional details without needing to enter a PIN or separate login.

screenshot of Apple Watch screenscreenshot of Apple Watch menu

To make sure they have easy access to the features they use most, patients can now choose which shortcuts appear at the top of the screen in MyChart. To access the "Change Your Shortcuts" page, you can:

  • Select "Change Your Shortcuts" from the account settings section of the MyChart menu.

  • Select "Change Your Shortcuts" from the switch menu (the menu with the patient's name and photo on the MyChart website.)

  • Go to the "Personalize" activity under account settings in the MyChart mobile app and tap the "Change Shortcuts" link.

From here, you can choose any menu option available to replace an existing shortcut. The shortcuts patients select can replace the default shortcuts used in MyChart and any shortcuts defined by your organization, as described in the "Configure Shortcuts" topic. If a patient has multiple MyChart accounts, they can select different shortcuts for each account.

Proxies can also change the shortcuts that appear for a patient to whom they have proxy access by going to the "Change Your Shortcuts" page in proxy context. The shortcuts the proxy selects for the patient appear only in proxy context, while any shortcuts that are defined for the proxy herself remain the same, as do the shortcuts the patient sees when they log in to their own record.

An opportunity to shape the future of healthcare!

Epic’s Patient Experience team builds software that millions of patients use to manage their health — including MyHealthMate and MyChart. Their team is always striving to make the software better and would love to hear from you!
If you would like to be contacted about potential research studies or opportunities to give feedback on new features, please fill out this 5-10 minute online survey. Studies may be done remotely or on Epic’s campus. If you’re able to come to Epic, they will provide you with a lunch and a tour of their campus!
For questions, please email PatientUserTesting@epic.com.