Friday, November 7, 2014 12:00 AM

Community employees nationally recognized for organizational commitment

The Advisory Board Company has awarded Community Medical Centers its 2014 Excellence in Engagement Award, which recognizes top-performing hospitals and health systems nationwide for outstanding levels of employee engagement. Community is one of 20 organizations nationwide to receive the award.

“In today’s cultural shift to improve care value, the importance of engaging the workforce must not be underestimated,” said Steven Berkow, executive director, Survey Solutions at The Advisory Board Company. “Our award winners have demonstrated a remarkable ability to inspire the highest levels of engagement among our cohort while maintaining remarkably low levels of disengagement among their employees.” 

Carla Milton, Director of Organizational Development and Education Services, Community Medical Centers with Steven Berkow, Executive Director, Advisory Board Company

Hospitals and health systems face a steep challenge if they can’t secure buy-in from leaders and frontline staff throughout the organization—the individuals responsible for executing against top strategic priorities, said Berkow.

Berkow said engaged employees are those who exhibit both loyalty and commitment to the organization. These employees are willing to expend discretionary effort, often going above and beyond to help the organization succeed. The award recognizes Community’s commitment to creating a best-in-class work environment for its employees.  

“This award recognizes the huge role our employees play in guiding Community's strategy to be an Employer of a First Choice,” said Peg Breen, senior vice president, Human Resources. “They've shown us opportunities to improve, excel or just change things - and when we act on this, great things happen.”

Breen said the award means so much to Community because it highlights how employees are committed to its mission. “They are willing to voice their opinion so we can make positive change happen. This insight is priceless,” she said.

Reported by Mary Lisa Russell. Reach her at