Parents and families are crucial to an infant's recovery, growth and development. You're encouraged to be with your baby as much as possible, especially at feeding times. However, we realize you're balancing your time with your baby along with other responsibilities.

Parents are always welcome to call the neonatal intensive care unit (NICU) at (559) 459-3961 anytime, 24 hours a day, to check on your baby’s progress.


Maintaining privacy for you and your baby is a priority for us. We ask that parents and visitors please not inquire about babies other than their own. When possible, a private area is provided for you.

Visiting the NICU:

  • Parents will have a special wristband. This helps identify you and your baby.

  • Parents may visit at any time.

  • For infant security, visitors must be accompanied by a parent with this special wristband.

  • All other visitors (accompanied by a banded parent) may visit anytime except 7 7:30 a.m. and 7 p.m. to 7:30 p.m.

  • Please wash your hands thoroughly when you enter the NICU. We recommend removing all hand jewelry and washing up to your elbows for 1 minute (this type of hand washing helps reduce the chance of infection.)

  • Please turn off your cell phone before entering the NICU. If you must use your cell phone, please step out of your baby's room and use antiseptic gel on your hands before handling your baby (this also helps reduce the chance of infection.)

  • Please do not visit if you are ill. If there are special circumstances, please talk to your baby’s nurse.

  • Other family members who are sick should postpone their visit until they are well.

  • Big brothers and big sisters may visit with a parent if they are healthy. Unfortunately, no children under the age of 12 can visit during the flu or RSV seasons.

  • We may limit the number of visitors at the bedside because of space or due to other circumstances.