559-433-8000
15 E. Audubon Dr. Fresno, CA 93720

Your Visit or Stay

Outpatient visit
After your procedure or surgery, you will be transferred to the post-procedure area to a private room. Your recovery will be monitored for approximately 2 to 4 hours or as long as necessary to assure you are ready to go home.

Patients are offered refreshments and a light meal. If you have any specific dietary restrictions or food preferences, please communicate this to your nurse. Once settled in your room, family and friends may visit you as you so desire.

As you prepare to depart the hospital, your nurse will review discharge instructions as indicated by your physician.

Inpatient stay
After your procedure or surgery, you will be transferred either to a recovery room, an inpatient room or the CardioVascular Unit (CVU) depending on your surgery/procedure. There you will begin your recovery initially focused on awakening from anesthesia. Depending on the surgery or procedure you have undergone, you will continue to be treated in the CVU or you may be transferred to one of the telemetry units or medical/surgical units on the 3rd or 4th floor.

Your room
The majority of the patient rooms are located on the third and fourth floors. In addition, there are patient rooms located on the second floor which houses the CardioVascular Unit (CVU). Each patient room is assigned based upon the level of care required for individual patients and room availability. All rooms are private rooms. Each room is equipped with a flat screen color television set for your enjoyment.

No smoking policy
For the health, protection and comfort of our patients, visitors and staff, the hospital is a non-smoking facility.  We also prohibit smoking on hospital grounds.  We appreciate your compliance and that of your family and friends with this policy.
 

Dining
Wholesome, nourishing, tasty and well-balanced meals are planned in coordination with a registered dietitian and our qualified chefs. Patients are provided with menus with meal selection choices consistent with any dietary parameters ordered by their physician. Please communicate any food dislikes and allergies to your nurse as well as our food services wait staff and dietitians. It is important to be aware that certain diet restrictions, medications, and/or illness may decrease your enjoyment of food at this time.

In addition, you may request to speak with a clinical dietitian to discuss your nutrition therapy and/or diet education needs at any time. Wait staff from the food services department will take your order and serve each meal. Patients are served breakfast between 7:00 a.m. - 9:00 a.m., lunch between 12:00 noon - 2:00 p.m. and dinner between 5:00 p.m. - 7:00 p.m. It is our goal to assure you enjoy your meals, so if there is anything we can do in this regard, please let wait staff, the dietitian or your caregiver know. The wait staff will gladly provide a tray to a patient’s family member or guest for a nominal cost.

Food from home
We discourage patients and their families from bringing in prepared foods from home. Sometimes for cultural reasons, patients will only eat foods familiar to them. If this is your preference, please notify your caregiver. If you have been prescribed a special diet because of your medical condition, your caregiver may need to obtain permission from your physician for you to bring in food from home. We are not allowed to store/refrigerate any prepared food brought in from home.

If approved, we ask that you follow basic food safety guidelines to assure safety of all food brought in:

  • When transporting food from home, drive directly to the hospital to minimize the amount of time that the food is at room temperature thereby reducing the possibility of food borne illnesses.
  • During hot weather, place food in an ice chest.
  • Food from home should be reheated and eaten as soon as possible.

Support services
Undergoing surgery or being hospitalized can potentially be a difficult time. We recognize that health goes beyond physical healing. We have social workers to provide counseling or referral services. In addition, your entire health care team is here to support you.

Pastoral services
It is important that you are provided spiritual support during hospitalization if you so desire. We attempt to identify any religious preferences and/or restrictions when patients register and we document the information in your medical record. You may make arrangements to be visited by a member of the clergy with whom you have an existing relationship as you wish. Or, if a patient or family member requests clergy associated with a particular religious affiliation, we will do our best to contact local clergy and/or lay ministers from the community.

Discharge
In preparation for discharge, a case manager/discharge planner/nurse will work with you in preparation for your return home or to an alternate setting for post hospital care. He or she will talk with you about follow-up care such as diet, exercise, medications and, if necessary, will refer you to any after care services.