Fresno Heart & Surgical Hospital, which has won top Patient Experience ratings three years in a row from HealthGrades®, has earned another mark of excellence from another independent agency that surveys patients about their hospital stay. NRC Picker selected the hospital for its 2010 Path to Excellence award for being ranked by patients as being in the top five on pain management.
Vascular surgeon Randall G. Stern says Fresno Heart & Surgical Hospital keeps focused on its areas of expertise – cardiac care and surgery – makes sure nurses are well-trained and that the patient experience is top notch. All those things combine to earn the hospital 5-star ratings year after year after year.
Hospital food is often the target of jokes and for good reason. Most patients are on diets that limit fat, sugar and salt – limiting its flavor. Open heart patient Vernious Staton was expecting nothing more than the typical bland hospital fare when she was first admitted to Fresno Heart & Surgical Hospital for open heart surgery in 2004. Instead, she was amazed with the quality and tastiness.
