I have the privilege of receiving hand written notes from grateful patients on a regular basis. The overarching message in each one is of appreciation for the great care they experienced. Comments range from very brief to more elaborate and all are very touching in their own way.
Recently, I was especially warmed by a note from a gentleman who had received care here. It was obvious that he was weak and frail as the writing was most strained and showed signs of a trembling hand. The words were simple but profound and expressed a hearty gratitude for the care he had received.