We’ve all heard of Jared, the Subway representative who lost over two-hundred pounds on a Subway-only diet. He is truly an inspiration. In the many different ways, our staff here at Community Regional is quite an inspiration as well.
At Community we work really diligently to teach all our employees the importance of little things. We're big on knocking, introducing ourselves, explaining why we're in a patient's room and what's going to happen and when. We all know kindness does wonders when people are scared and sick. But this note from a patient, whose name we withheld to protect her privacy, really tells the story. It's a perfect story to share at this time of year when we take stock of our blessings and give thanks.
I was reviewing the Employee Satisfaction survey results with my team recently, like every one of our management team has with their team (or if they haven’t then this is a reminder). While reviewing the responses to the questions as a whole, we spent a considerable amount of time on question 21 which reads, “This organization cares about employee safety.” The vast majority of you agree that we do care about your safety, but 20% of the responses were neutral or unfavorable. It got me to thinking about what our trends are for worksite injury
Every now and then, something comes along that can really catch me by surprise in a positive way. You know the type of thing, where you are already expecting something positive, but you really under-estimated just how good it could be. That happened earlier this week, when Community Regional’s Green Team unveiled its Urban Garden.
As told by Katherine Toscano-Smith FNP-C, CDE
Community Regional Medical Center (Name of the patient and some details have been changed to protect patient privacy.)
I wanted to share with you what excellent employees we have at Community Regional Medical Center. I recently watched one of our brand new nurses save the life of a friend.
It wasn’t the first time we had this type of meeting – more than 150 patients were in the Emergency Department, over 35 of them already with admission orders, just waiting. PACU was getting full and all operating rooms were in full swing, and not many of those were outpatients. Where were they going to go if we didn’t have inpatient beds? Transfer Center has been asked to stop accepting transfers even though as the Regional Medical Center, we really are the best choice for the Valley’s residents when they need a higher level of care. Staff everywh